FAQ-Frequently Asked Questions
- Is your company registered in the US?
Yes. Our company is legitimate. It is registered as a business entity in the US. We offer a writing service that is genuine and trustworthy.
- Does your company work with clients from other countries?
Yes, we do. Our company works with clients from various nations across the world. We have worked on many orders for clients in Germany, China, Australia, Ireland and many other nations across the globe. We have professional writers who can handle any writing need for all clients in any country. Our writing service works with expert writers specialized in all academic fields to handle all your needs.
- How unique is your writing service?
Our writing service is different. First, our expert writers ensure that they write your paper from scratch. We give you a custom paper. Second, the majority of our writers are native speakers. In addition, all writers are professionals. This means that you get quality content and most importantly original work. This is something other companies can’t guarantee.
- What qualifications are required for your writers?
Our company is strict when it comes to hiring our writers. We have a preference for professors and teachers. For a writer to join our team of professionals, he or she must go through a strict selection process of selection. Every writer is tested, evaluated, and monitored. This enables us to guarantee you quality work.
- Why don’t you work on big orders within a short time limit?
Our priority is delivering quality work. To guarantee you such quality needs enough time. Our writers must have some time to do the research essential for producing original work. This is why our custom writing has disabled the option of big order within a short time limit. Honestly working on big orders within a very short time is close to impossible. But, several writers can work on different chapters, for instance in your thesis, taking a shorter time. So, just contact us about your order and we shall give you alternatives.
- Does your company offer any discount?
Definitely. Our company offers some discounts. If you are a new client or a return client, we have discounts for you. All you need to do is visit our discounts page and look for eligibility on our current discounts. If you need to know more about our discounts, contact our support team. You will be provided with detailed information on any question.
- How do I upload a file or files that a writer requires?
The process of uploading files is simple. After placing your order, you will have access to the interactive user admin space. From this area, you will be able to upload any needed files. You will also be able to communicate with your writer through our messaging system. Additionally, you can use email or our live chat to send the additional files. This should be an alternative only when you have enough time due to the processing time.
- Can you still do my research if I don’t have needed references to write my paper?
Mostly, our writers will handle your research even when you don’t have references for writing your paper. Our professional writers have access to open source files and online libraries. However, some materials may be unavailable which is rare. In such a case, you may need to provide the source. It is thus important that you share any material that can help the writer complete your work within the given time.
- If my school changes instructions, am I allowed to make changes to the order before the writer completes it?
Our primary goal is to give you a paper that gives you good grades. This is only possible if instructions are followed. Therefore, we allow you to make changes to your order. However, the new instructions should not be totally different from the original request.
- What if I want to know the progress of my order? Is there a way to monitor it?
First, the status of your order is updated automatically on the personal profile. Therefore, you are always in the know about the progress of your order. Second, you can use various platforms to know about the status of your order. You can use Live Chat, messaging system, support team, or even email us.
- Is it possible to communicate with my writer to clarify my instructions?
Our company enables you to communicate with your writer from the time an order is assigned. We know how important communication is for clear instructions. Through our messaging system, you can contact the writer. You may also consider contacting our support team for any concerns.
- Is it possible to request for a draft from the writer?
Yes, it is possible to request for a draft. However, you must mention this as you place your order. Among your requirements should be a draft. Contact your writer through the messaging system for such information. Also, inform the support team about your requirement.
- What if I have more concerns? Whom should in contact?
If you have more questions or concerns about your order contact our support team. The team is available throughout day and night. You can also use our live interactive chat to get any help you may need.
- When will my writer complete my order?
Our expert writers know the importance of meeting the deadline in academics. So, they always deliver work on time. Your paper will be completed and delivered by the time indicated on your order instructions.
- How will the writer deliver my paper?
After completing your paper, the writer will upload it to your personal profile. All you have to do is log in to the profile and download the paper. In case of any issues downloading it, contact the support team. Your paper will be sent through email.
- Is there an additional cost apart from what is displayed on the internet?
No. there is no additional cost. What you see on our website is what you get to pay. Unlike other sites, we don’t have additional charges. We are very honest with our customers. This is a major reason why we have many return customers. You only pay what is listed on our website.
- How can you guarantee that a specialist will work on my paper?
Our company hires professional writes only. We also hire professional researchers and editors only. We require that our writers have a master’s degree or higher. We also require that the writer has proven experience in writing. Upon placing an order, a writer chooses it. Before approving it, we review the writer on the basis of their experience and quality. Therefore, we guarantee that a qualified and approved writer works on your paper.
- Will the writer deliver my order on time?
Yes. Our professional writers are fully committed to meeting your needs and expectations. They are always ready to deliver your order on time. However, this doesn’t compromise quality. Provide all required information in your order instructions to enable our writers to meet your timeframe. Additionally, upload the instructions on time to enable the writer to complete the order on time.
- Can you guarantee a plagiarism-free paper?
Yes, we guarantee you a plagiarism-free paper. We use anti-plagiarism software that is advanced to check every order for originality. This ensures that we deliver 100% original paper. Additionally, our zero-tolerance policy on plagiarism assures of that your needs will be met. Any writer who violates our terms is terminated.
- Can I be assured that I will be satisfied with the written paper?
Our company prioritizes client satisfaction. Our writers know that our key priority is maintaining a 100% rate of client satisfaction. Therefore, your writer will ensure that all your instructions are followed. In case you are not fully satisfied, you are guaranteed free revisions. You should only accept a paper that meets your exact expectations.
- Are there revisions or refund for a paper I am not satisfied with?
Our main goal is to deliver a perfect paper. A paper that meets all your requirements. However, if you are not satisfied with the quality of paper you get, we offer free revisions. All you need is to request for revision. You can request for as many revisions as you need for a perfect paper. Just click the button of Request Revision. Then, provide the instructions of the revision and the writer will do what is necessary. However, the revision request must match the original order requirements. For more support contact our support team any time.